Support Plans
We make website updates easy by handling the changes for you, without worrying about breaking anything or managing the technical details.
Select your Plan →Keep your website online and secure, so you don't lose leads, revenue, or time to unexpected outages.
Improve your site continuously with new updates and optimized for leads.
Get custom pages, features, and quarterly strategy built into your plan.
Find the perfect plan to match your project's needs.
| CoreEssential Care | GrowthEnhanced Care | ProAdvanced Care | |
|---|---|---|---|
| Secure, Managed Hosting | |||
| CMS, plugin, and server updates | |||
| Uptime and performance monitoring | |||
| Basic security and spam protection | |||
| Bug fixes and broken link remediation | |||
| Email delivery configuration (SMTP) | |||
| Minor content edits | |||
| Access to Support Hub | |||
| Enhanced Features | |||
| Site speed optimization | |||
| Light new page additions | |||
| CRM-ready integrations | |||
| UX/UI improvements | |||
| Custom feature integrations | |||
| Quarterly strategy sessions | |||
| Slack access to Client Experience Manager | |||
| Integrations | |||
| Essential (GA, Pixel, Mailchimp) | |||
| CRM (HubSpot, Zoho, Salesforce) | |||
| Advanced (Zapier, APIs, Stripe, CRM) | |||
Everything you need to know about working with NVISION on your website project.
Anything that requires a brand new design system, large new sections, or major rebuilds is typically scoped separately as a project. We'll always tell you upfront if a request falls outside your plan.
You can request work on an hourly or one-off basis, but plan clients always get priority access and lower effective rates.
We'll scope it as an add-on and quote it before any work begins. No surprise invoices.
Yes. You can upgrade to a higher tier at any time. Downgrades require a 12-month commitment on the current plan before stepping down to a lower tier.
Through our Support Hub. Each request is tracked, statused, and assigned to the right specialist on our team.
Sign up for any plan in June and add a second website to the same plan tier at 50% off the monthly rate. The discount applies for the first 12 months. After that, the second site reverts to standard plan pricing.